Refund policy
Return & Refund Policy
Last Updated: March 2026
At Mr. Miswak, we want you to be satisfied with your purchase. If you are not completely happy with your order, we offer free returns within 30 days of delivery.
30-Day Free Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
The item must be unused
The item must be in its original packaging
The item must be in the same condition that you received it
Because our products are oral care items, opened or used products may not be eligible for return due to hygiene reasons.
How to Start a Return
To start a return, please contact us:
Phone: 732-993-3669
Please have your order number ready when you contact us so we can assist you quickly.
Once your return is approved, we will provide instructions and a free return shipping label.
Refunds
After we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear in your account depending on your payment provider.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
When contacting us, please provide your order number and a description of the issue, and we will arrange a replacement or refund at no additional cost.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
Used miswak sticks
Opened oral care products
Questions
If you have any questions about returns or refunds, please contact us:
Phone: 732-993-3669